Sparks, a burning smell, or the whole flat gone dark? Call now. An electrician sets off for urgent faults in Doha at any hour from Saturday to Thursday, and from 4 AM to 11:30 PM on Fridays.
Right now
It is an emergency when there is a risk of fire or shock, or when the power is out and will not come back. Sparks, smoke, a burning smell, a hot socket, a buzzing DB board or water near live wiring all count. A single dead socket or one light that will not switch on can usually wait for a booked visit.
Use this list if you are not sure which it is.
Find your situation below. In every case, your safety comes before the property.
Look outside first. If the neighbours and the corridor are dark too, the fault is on the supply side: call Kahramaa on 991. If only your home is out, check whether the main breaker has dropped, and call us if it will not stay up.
Do not touch it. Switch off that circuit at the DB board, or the main breaker if you are unsure which one it is. Leave the plug where it is until the power is off.
Keep out of the wet area. Switch off the main breaker only if the board itself is dry and you can reach it without standing in water. Get the leak stopped before the power goes back on.
Switch off the main breaker, then feel the socket plates and the DB board cover with the back of your hand. A warm one is the likely source. Keep the power off until it has been opened and checked.
What you can see or smell, whether the power is off, and where you are. A photo on WhatsApp helps the electrician pack the right parts.
For urgent calls inside Doha it is about 60 minutes. If you are further out or the roads are heavy, we say so on the call.
The electrician isolates the damaged circuit first, so the rest of the property can have power back where possible.
Once the cause is found you get a written quote. The repair starts when you agree.
Before leaving, the electrician tests the repaired circuit and shows you what was changed.
Something burning or sparking? Do not wait.Call first. Send a photo on WhatsApp while the electrician is on the way.
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An emergency visit makes the property safe. The lasting fix is usually one of three jobs: a worn breaker or a full DB board, a burnt socket, or a length of heat-damaged cable that has to be replaced.
Yes, on six nights of the week. From Saturday to Thursday the phone is answered 24 hours. On Fridays we open at 4 AM and close at 11:30 PM.
Your area and building, what you can see, hear or smell, and whether you have switched the power off. If you can, send a photo of the DB board or the damaged point on WhatsApp.
That is a supply fault, not a fault inside your property. Report it to Kahramaa on 991. An electrician cannot restore the supply to a building or a street.
You can try once. If it trips again, leave it off. A breaker that will not hold is protecting you from a live fault, and forcing it on can overheat the cable. The causes are explained on our circuit breaker repair page.
The price depends on the fault and the parts, and a night call takes more arranging than a planned visit. You are given a written quote once the cause is found, before the repair starts, so the bill holds no surprises.
In most cases the electrician can isolate the fault and restore power to the circuits that are not affected on the first visit. If a part has to be ordered, the damaged circuit stays switched off until it is fitted.
Tell us what is happening and where you are. You will get an arrival time on the call.
